Chasing for an Ingredient's Specification Documentation

Chasing for an Ingredient’s Specification Documentation

The system will automatically send an email every 7 days after an Ingredient Supplier record is created if:

• The option to chase is turned on within settings
• The Spec Document status is “2) requested”, or “3) chased”
• Specification Document Required is ticked

Options within settings: Ticking the check box will enable Auto chasing. The system will endeavour to send the email to any technical contacts that are logged against the Supplier’s record. If no email address is found then it will send the email to the user who created the Ingredient Supplier record. You can override this logic by setting a specific email address within the settings. You can also override the default chase period of 7 days.

The following screenshot shows an example record that is in the middle of Auto chasing the Supplier for a Specification Document